messages and process accordingly Provide guidance throughout the Incident management processes Initiate the the IT escalation process, when required Process email requests Serve as an “Information channel” for
solutions to improve the support of (new) business processes. Providing business case input in terms of benefits User Manuals and conducting training to business process owners Preparing cut-over strategy, e.g., data proactive approach in the software development/design process Execution according to the Agile Methodology and Model (AWM) Charter ADVANTAGEOUS SKILLS Level 1 process integration knowledge across multiple SAP Modules
automate and improve development and release processes. Work with QA Engineers to build disposable test to ensure that development follows established processes and works as intended. Improve integration of visualise important metrics about development processes. Develop scripts/monitoring to analyse and visualise
Experience working in international teams. Business process knowledge in Finance area. ESSENTIAL SKILLS SAP