maintenance tasks and system change's together with the DevOps Operations/Technical manager of all technical (non-functional) Administration. Incident and Request Management. Change Request Management. SAP Technical System Monitoring. Project Ensure that IM (Incident Management), CM (Change Management) and PM (Problem Management) topics assigned
requirements. User support via Incident/Problem/Change management Preparation of system/technical documentation
Ensure that IM (Incident Management), CM (Change Management) and PM (Problem Management) topics assigned Process Management (Problem, Incident and Change Management) Knowledge of GROUP, ITPM, AWM (Advantageous)
Go-Live preparation and post Go-Live Support Change Management – Manage changes and present to relevant CAB
ESSENTIAL SKILLS: In-depth Process Knowledge Change Management Excellent and articulate communicator Ability
new releases etc.) Incident-, problem- and change management Handling and fixing it-security issues Software
tests including recording of results and change management (transport) activities. Preparing User manuals
tickets as identified Action and coordinate CM (Change Management) tasks and tickets as required Assist user
tests including recording of results and change management (transport) activities. Preparing User manuals
(preferable) SAP Analytics. SAP HANA. SAP ABAP. Change request management (SAP transports). Solution Manager configuration