and post Go-live support. Operations experience (ticket handling, problem, incident management) Jira and resolving and closing Operational and Maintenance tickets within defined SLA's (Service Level Agreements) resolving and closing Operational and Maintenance tickets within defined SLA's (Service Level Agreements) post Go-live support. • Operations experience (ticket handling, problem, incident management) • Jira
resolving, and closing Operational and Maintenance tickets within defined SLA's (Service Level Agreements) resolving, and closing operational and maintenance tickets within SLA's. Development debugging. Update and resolving, and closing Operational and Maintenance tickets within defined SLA's (Service Level Agreements) resolving, and closing operational and maintenance tickets within SLA's. • Development debugging. • Update
Application support to all GROUP markets, globally. Ticket and change request creation to service groups responsible Application support to all GROUP markets, globally. Ticket and change request creation to service groups responsible
clients through meetings, calls and emails. Handling Tickets and Tasks with the responsibility for closing the through meetings, calls and emails. • Handling Tickets and Tasks with the responsibility for closing the