providing technical assistance and support to customers, internal teams, and field technicians. This position excellent problem-solving skills, and exceptional customer service abilities Technical Support: Provide prompt prompt and effective technical support to customers and internal stakeholders via phone, email, or in-person all customer interactions and technical issues in the support ticketing system. Customer Service: Guide Guide customers through troubleshooting processes and provide clear instructions and explanations. Escalate
providing technical assistance and support to customers, internal teams, and field technicians. This position excellent problem-solving skills, and exceptional customer service abilities Technical Support: Provide prompt prompt and effective technical support to customers and internal stakeholders via phone, email, or in-person all customer interactions and technical issues in the support ticketing system. Customer Service: Guide Guide customers through troubleshooting processes and provide clear instructions and explanations. Escalate
providing technical assistance and support to customers, internal teams, and field technicians. This position excellent problem-solving skills, and exceptional customer service abilities THE ROLE Technical Support: Provide Provide prompt and effective technical support to customers and internal stakeholders via phone, email, or all customer interactions and technical issues in the support ticketing system. Customer Service: Guide Guide customers through troubleshooting processes and provide clear instructions and explanations. Escalate
Our client requires the services of a n Operations Engineer ( Advanced) - Midrand/Menlyn/Rosslyn/Home environment (Treasury, Banking, Cash Management, In-House Cash, Multi-Banking-Connectivity) Work rotation Fall-back Planning Incident Management (IM) IT Service Management (ITSM) OPS Advanced Training OPS Basic topics Willingness deal with (talk to) our global customers (due to the global exposure language barriers schedule IT experience delivering operations support services Soft Skills Problem solving capabilities Ability
Our client requires the services of a Software Engineer ( Senior) - Midrand/Menlyn/Rosslyn/Home Office ServiceNow-based custom app development Review and streamline existing code Transfer custom code into the the ServiceNow standard framework Development and conception of new features QUALIFICATIONS/EXPERIENCE ServiceNow expertise Experience in ServiceNow-based custom app development Experience in integrating complex Experience with ITIL Edition 4 Experience in IT Service Management (ITSM) Experience with Agile Methodology
Our client requires the services of a Software Engineer (Entry ) - Midrand/Menlyn/Rosslyn/Home Office Integration, performance and load testing using industry-standard tools, fit for purpose. Integrate automation testing quality of the products we ship to customers are of the highest standard. Establish, implement and evolve ensure that the group is using industry-accepted standard methodologies. Design and develop the testing test reporting mechanisms to test software and services, applying NoOps principles. Integrate the testing
Developers to expand their business activities and customer database at the client Durban, George, Nelspruit and pursuing new sales prospects and maintaining customer satisfaction as well as meeting and exceeding level of service and client loyalty in building the clients customer base. Calling on customers and servicing goals. Negotiating all contracts with prospective customers. Preparing weekly and monthly reports. Presenting sales presentations to a range of prospective customers. Understanding and promoting company programs
Developers to expand their business activities and customer database at the client Durban, George, Nelspruit and pursuing new sales prospects and maintaining customer satisfaction as well as meeting and exceeding level of service and client loyalty in building the clients customer base. Calling on customers and servicing goals. Negotiating all contracts with prospective customers. Preparing weekly and monthly reports. Presenting sales presentations to a range of prospective customers. Understanding and promoting company programs
Sales) to expand their business activities and customer database at the client Durban, George, Nelspruit and pursuing new sales prospects and maintaining customer satisfaction as well as meeting and exceeding organizational, operational, and planning skills in a customer service- and sales focused environment. Responsibilities level of service and client loyalty in building the clients customer base. Calling on customers and servicing goals. Negotiating all contracts with prospective customers. Preparing weekly and monthly reports. Presenting
Sales) to expand their business activities and customer database at the client Durban, George, Nelspruit and pursuing new sales prospects and maintaining customer satisfaction as well as meeting and exceeding organizational, operational, and planning skills in a customer service- and sales focused environment. Responsibilities level of service and client loyalty in building the clients customer base. Calling on customers and servicing goals. Negotiating all contracts with prospective customers. Preparing weekly and monthly reports. Presenting