issues and providing support. Executing required changes through configuration. Executing analysis and resolution resolution of Production Support calls. Raising Change Requests (CRs) and writing Functional Specifications Preparing test data for testing CRs (Change Requests). Testing CRs (Change Requests) and preparing test results
Processes: Knowledge of Incident, Problem, and Change management Agile Working Model (AWM) Charter: - frontend functionalities - Modifications: Implement changes to existing solutions - Test Automation: Enhance
Agile Working Model (AWM) framework and adapt to changing project requirements Advantageous Skills Requirements: Support pre and post Go-Live activities, including change management and post-implementation support. Interact
execute necessary changes through configuration, and resolve production support calls. - Change Management: Management: - Raise Change Requests (CR's), write Functional Specifications, prepare test data, test CR's, and prepare
Skills Requirements: - In-depth Process Knowledge - Change Management - Excellent and articulate communicator