We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client handle related queries Share information with customers to build their understanding of products Create Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre experience Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence computer skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client handle related queries Share information with customers to build their understanding of products Create Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre experience Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence computer skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always
client information, continuations Respond to customer queries timeously both telephonically and in writing company from time to time Matric FAIS Compliant Customer Service Certificate RE5 advantageous Skills and promptly Always demonstrate an elevated level of customer service Adaptable: resilient person and shows SLA Incorporating the principles of Treating Customers Fairly (TCF) Knowledge of The Protection of Personal
client information, continuations Respond to customer queries timeously both telephonically and in writing company from time to time Matric FAIS Compliant Customer Service Certificate RE5 advantageous Skills and promptly Always demonstrate an elevated level of customer service Adaptable: resilient person and shows SLA Incorporating the principles of Treating Customers Fairly (TCF) Knowledge of The Protection of Personal