Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives