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African Bank Call Centre Job Jobs in Cape Town

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Assistant Manager Cape Town

 ExlCape Town Region

teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity


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Assistant Manager

 ExlCape Town Region

teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity


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Cape Town

 ExlCape Town Region

operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and


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Us Customer Service Pipeline

 ExlCape Town Region

operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and


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Assistant Manager - Operations

 ExlCape Town Region

Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and


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Assistant Manager

 ExlCape Town Region

performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be


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Assistant Manager Cape Town

 ExlCape Town Region

performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be


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Manager Operation Cape Town

 ExlCape Town Region

businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We


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Manager - Operation

 ExlCape Town Region

businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We


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Assistant Manager NEW

 ExlCape Town Region

businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We


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