teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
BPO large client relationship (800Seats) Working Hours Requirements: • Willingness to work in a 24 x 7 environment and must be comfortable to work between the hours 2PM-11PM Shift Onsite ABOUT US EXL is the indispensable BPO large client relationship (800Seats) Working Hours Requirements: • Willingness to work in a 24 x 7 environment and must be comfortable to work between the hours 2PM-11PM Shift Onsite ABOUT US EXL is the indispensable
BPO large client relationship (800Seats) Working Hours Requirements: • Willingness to work in a 24 x 7 environment and must be comfortable to work between the hours 2PM-11PM Shift Onsite ABOUT US EXL is the indispensable BPO large client relationship (800Seats) Working Hours Requirements: • Willingness to work in a 24 x 7 environment and must be comfortable to work between the hours 2PM-11PM Shift Onsite ABOUT US EXL is the indispensable
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other
Strong attention to detail. Flexible on working hours. Will support graveyard shift. JOB DESCRIPTION The Strong attention to detail. Flexible on working hours. Will support graveyard shift.
Strong attention to detail. Flexible on working hours. Will support graveyard shift. JOB DESCRIPTION The Strong attention to detail. Flexible on working hours. Will support graveyard shift.