Benefit Plans, Claims and related topics To communicate effectively for additional information as needed needed by providers Perform accurate data entry Perform eligibility and benefit verification Create effective grammatically correct and compliant written communications and demonstrate effective listening and soft through proper, clear, and effective verbal communication QUALIFICATIONS Good computer navigation skills available information. Excellent written and oral communication skills Strong critical thinking skills and attention
Benefit Plans, Claims and related topics To communicate effectively for additional information as needed needed by providers Perform accurate data entry Perform eligibility and benefit verification Create effective grammatically correct and compliant written communications and demonstrate effective listening and soft through proper, clear, and effective verbal communication QUALIFICATIONS Good computer navigation skills available information. Excellent written and oral communication skills Strong critical thinking skills and attention
Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures procedures and implements them at the employee level. Primary External Interactions Client operations conduct an appraisal discussion Capability to communicate with large teams. Appreciation of the domain of the process and its key drivers. Reasonable level of business perspective regarding the internal functioning Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures
by flawless execution. Manage niche enterprise level initiatives, collaborate with senior stakeholders companywide behavioral curricula for middle to senior level managers and conduct TTT for other trainers and compelling Dashboards and reports for the enterprise level initiatives to the EXL leadership Education Requirements: Facilitation Skills Relationship Building Effective Communication Outstanding Interpersonal Skills JOB DESCRIPTION by flawless execution. Manage niche enterprise level initiatives, collaborate with senior stakeholders
Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures procedures and implements them at the employee level. Primary External Interactions Client operations conduct an appraisal discussion Capability to communicate with large teams. Appreciation of the domain of the process and its key drivers. Reasonable level of business perspective regarding the internal functioning Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures
by flawless execution. Manage niche enterprise level initiatives, collaborate with senior stakeholders companywide behavioral curricula for middle to senior level managers and conduct TTT for other trainers and compelling Dashboards and reports for the enterprise level initiatives to the EXL leadership Education Requirements: Facilitation Skills Relationship Building Effective Communication Outstanding Interpersonal Skills JOB DESCRIPTION by flawless execution. Manage niche enterprise level initiatives, collaborate with senior stakeholders
handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality MS Office - Excel, PowerPoint, Word • Good communication skills • Self-initiated and zeal for continuous handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality
handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality MS Office - Excel, PowerPoint, Word • Good communication skills • Self-initiated and zeal for continuous handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality
Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance performance. Monitor and drive schedule adherence. Communicate effectively with internal and external customers volume and performance analysis and proactively communicates possible impacts to business Supports management activities are being scheduled in advance and communicated effectively Adjust the schedules accordingly Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance
Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance performance. Monitor and drive schedule adherence. Communicate effectively with internal and external customers volume and performance analysis and proactively communicates possible impacts to business Supports management activities are being scheduled in advance and communicated effectively Adjust the schedules accordingly Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance