internal stakeholders and clients on a Program-level Monthly Ops interaction for metric calibration Template internal stakeholders and clients on a Program-level Monthly Ops interaction for metric calibration Template
internal stakeholders and clients on a Program-level Monthly Ops interaction for metric calibration Template internal stakeholders and clients on a Program-level Monthly Ops interaction for metric calibration Template
handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality
handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality
fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any per KSFs over the month. Attrition within target levels Improvement in quality and productivity Customer fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any per KSFs over the month. Attrition within target levels Improvement in quality and productivity Customer
fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any per KSFs over the month. Attrition within target levels Improvement in quality and productivity Customer fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any per KSFs over the month. Attrition within target levels Improvement in quality and productivity Customer
our clients on onsite projects. Provide ground level assessment and recommendations on processes with our clients on onsite projects. Provide ground level assessment and recommendations on processes with
our clients on onsite projects. Provide ground level assessment and recommendations on processes with our clients on onsite projects. Provide ground level assessment and recommendations on processes with
Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance
Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance