Tele Performance Jobs in Cape Town
Senior Executive - Real Time Analyst
Exl
Cape Town Region
Provide timely, accurate reports on intra-day performance. Monitor and drive schedule adherence. Communicate effectively with internal and external customers. Perform other duties and assignments as directed. QUALIFICATIONS Ability to prioritize workload, meet deadlines, and perform multiple tasks with attention to detail. Solid CMS etc. RESPONSIBILITIES Regularly performs volume and performance analysis and proactively communicates Provide timely, accurate reports on intra-day performance. Monitor and drive schedule adherence. Communicate
share this job on whatsappSenior Executive Analyst Cape Town
ExlCape Town Region
Provide timely, accurate reports on intra-day performance. Monitor and drive schedule adherence. Communicate effectively with internal and external customers. Perform other duties and assignments as directed. QUALIFICATIONS Ability to prioritize workload, meet deadlines, and perform multiple tasks with attention to detail. Solid CMS etc. RESPONSIBILITIES Regularly performs volume and performance analysis and proactively communicates Provide timely, accurate reports on intra-day performance. Monitor and drive schedule adherence. Communicate
Senior Executive - Wfm
ExlCape Town Region
Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail. § Solid Provide timely, accurate reports on intra-day performance. § Monitor and drive schedule adherence. § Communicate effectively with internal and external customers. § Perform other duties and assignments as directed. JOB DESCRIPTION Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail. § Solid Provide timely, accurate reports on intra-day performance. § Monitor and drive schedule adherence. § Communicate
Senior Executive Cape Town
ExlCape Town Region
Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail. § Solid Provide timely, accurate reports on intra-day performance. § Monitor and drive schedule adherence. § Communicate effectively with internal and external customers. § Perform other duties and assignments as directed. JOB DESCRIPTION Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail. § Solid Provide timely, accurate reports on intra-day performance. § Monitor and drive schedule adherence. § Communicate
Assistant Manager NEW
ExlCape Town Region
DESCRIPTION Essential Functions • Monitor process performance and ensure SLAs are being measured accurately and interpret data • Drill down causes of low performance of teams • Provide an insight on what is happening Quality and Training Team • Interact and report performance to external stakeholders • Daily coaching and and guide performance towards goals • Forecast and manage attrition precisely Performance parameters methodologies in relevant situations needed to drive performance Primary Internal Interactions • Coordinate with
Assistant Manager Cape Town NEW
ExlCape Town Region
DESCRIPTION Essential Functions • Monitor process performance and ensure SLAs are being measured accurately and interpret data • Drill down causes of low performance of teams • Provide an insight on what is happening Quality and Training Team • Interact and report performance to external stakeholders • Daily coaching and and guide performance towards goals • Forecast and manage attrition precisely Performance parameters methodologies in relevant situations needed to drive performance Primary Internal Interactions • Coordinate with
Lead Assistant Manager NEW
ExlCape Town Region
DESCRIPTION Essential Functions Monitor process performance and ensure SLAs are being measured accurately and interpret data Drill down causes of low performance of teams Provide an insight on what is happening Quality and Training Team Interact and report performance to external stakeholders Daily coaching and interaction concerns and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs methodologies in relevant situations needed to drive performance Primary Internal Interactions Coordinate with
Assistant Manager Cape Town NEW
ExlCape Town Region
DESCRIPTION Essential Functions Monitor process performance and ensure SLAs are being measured accurately and interpret data Drill down causes of low performance of teams Provide an insight on what is happening Quality and Training Team Interact and report performance to external stakeholders Daily coaching and interaction concerns and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs methodologies in relevant situations needed to drive performance Primary Internal Interactions Coordinate with
Senior Executive-mis
ExlCape Town Region
JOB DESCRIPTION Assist Operations team with performance management Provides analysis for process improvement JOB DESCRIPTION Assist Operations team with performance management Provides analysis for process improvement
Senior Executive Cape Town
ExlCape Town Region
JOB DESCRIPTION Assist Operations team with performance management Provides analysis for process improvement JOB DESCRIPTION Assist Operations team with performance management Provides analysis for process improvement
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