Any Vacancies Available In Cape Town Jobs in Cape Town Region
Cape Town
Exl
Cape Town Region
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
share this job on whatsappAssistant Manager Cape Town
ExlCape Town Region
Quality Module Adherence Attendance Schedule Adherence Any other essential function that may occur from time Quality Module Adherence Attendance Schedule Adherence Any other essential function that may occur from time
Assistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Responsible for supervisory support, escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process performance and lead process meetings / calls. In addition to call service levels, customer satisfaction and
Data Engineer Cape Town
ExlCape Town Region
Architects) is a plus Working proficiency in English and any other European languages are a plus ABOUT US EXL Architects) is a plus Working proficiency in English and any other European languages are a plus ABOUT US EXL
Assistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing motivatio
Sap Consultant Cape Town
ExlCape Town Region
JOB DESCRIPTION • Excellent understanding of IT Service Operations (ITIL) and continuous improvement • Own initiative and team-player, Customer focus, Attention to detials • English business fluent (C1/C2 level); German or other European languages are beneficial. 3 years of experience in SAP a
Manager Cape Town
ExlCape Town Region
QUALIFICATIONS Education Requirements: • Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM, PMP Work •Matric Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of BPO large client relationship (800Seats) Working Hours Re
Manager Cape Town
ExlCape Town Region
Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop in quality and productivity Customer Satisfaction Any other essential function that may occur from time Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop in quality and productivity Customer Satisfaction Any other essential function that may occur from time
Senior Executive Cape Town
ExlCape Town Region
JOB DESCRIPTION The primary role of the job is to educate and produce competent staff to deliver client-set requirements. The job focuses in transferring process knowledge and its related skills essential to accomplish tasks needed for production. QUALIFICATIONS Open to Process Executives and Senior
Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION BBBEE Compliance Responsible for taking the Lead in supporting BBBEE Transformation with the execution of all BBBEE transformation interventions across all pillars Ensuring compliance to legislative requirements Align to the business strategy Government Grants Timely and accurate sub
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