acknowledging agent and team contributions, soliciting input, and offering personal assistance, when needed. Ensure updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert and discussing specific action plans. Escalation teams at the client end for the purpose of seeking clarifications Training Skills Ability to mentor members of the team to provide excellent customer experience Soft Skills/ operations expectations Stress management Motivating the team during Training QUALIFICATIONS Selection Criteria:
Experience Competencies RESPONSIBILITIES • Mentoring the team over various processing transactions • Monitoring Technical Queries and assist the team via the necessary tools • Participating in team huddles and providing frequency-based feedback • Assist Handling and Good at problem solving • Full time productivity as and when required Experience Competencies RESPONSIBILITIES • Mentoring the team over various processing transactions • Monitoring Technical Queries and assist the team via the necessary tools • Participating in team huddles and providing
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective efficiency Providing motivation, coaching and feedback to team members to enable them to improve their performance performance Provide inputs on process and system to the team QUALIFICATIONS Qualifications: Customer Service top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking
top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking
acknowledging agent and team contributions, soliciting input, and offering personal assistance, when needed. Ensure updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert and discussing specific action plans. Escalation teams at the client end for the purpose of seeking clarifications Training Skills Ability to mentor members of the team to provide excellent customer experience Soft Skills/ operations expectations Stress management Motivating the team during Training QUALIFICATIONS Selection Criteria:
Experience Competencies RESPONSIBILITIES • Mentoring the team over various processing transactions • Monitoring Technical Queries and assist the team via the necessary tools • Participating in team huddles and providing frequency-based feedback • Assist Handling and Good at problem solving • Full time productivity as and when required Experience Competencies RESPONSIBILITIES • Mentoring the team over various processing transactions • Monitoring Technical Queries and assist the team via the necessary tools • Participating in team huddles and providing
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective efficiency Providing motivation, coaching and feedback to team members to enable them to improve their performance performance Provide inputs on process and system to the team QUALIFICATIONS Qualifications: Customer Service top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking
management, Guest House Management, Cost optimization, Team development & attrition management, Vendor development management, Guest House Management, Cost optimization, Team development & attrition management, Vendor development
to produce high quality outcomes in a highly productive environment. Ability to make sound judgments top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking to produce high quality outcomes in a highly productive environment. Ability to make sound judgments top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking
top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking