Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective
QUALIFICATIONS Education Requirements Grade 12/Matric Work Experience Requirements Candidate should have a minimum of 12 months of work experience in a BPO environment preferably in an Insurance process/ account ABOUT US EXL is the indispensable partner for leading businesses in data-led industries
average knowledge in Contact Center management • Productivity Measures Process Specific Skills • Service Level average knowledge in Contact Center management • Productivity Measures Process Specific Skills • Service Level
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective
JOB DESCRIPTION The function of the SAVP Facilities includes day to day management of Facility Operations Such as - Housekeeping, F&B Service, Front office management, Guest House Management, Cost optimization, Team development & attrition management, Vendor development including IFM Service
to produce high quality outcomes in a highly productive environment. Ability to make sound judgments to produce high quality outcomes in a highly productive environment. Ability to make sound judgments
QUALIFICATIONS Education Requirements Grade 12/Matric Work Experience Requirements Candidate should have a minimum of 12 months of work experience in a BPO environment preferably in an Insurance process/ account ABOUT US EXL is the indispensable partner for leading businesses in data-led industries
average knowledge in Contact Center management • Productivity Measures Process Specific Skills • Service Level average knowledge in Contact Center management • Productivity Measures Process Specific Skills • Service Level
average knowledge in Contact Center management Productivity Measures Process Specific Skills Service Level average knowledge in Contact Center management Productivity Measures Process Specific Skills Service Level