various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective items in a timely manner. Deliver highly positive service experiences consistent with our key performance
configurations. Experience with remote desktop tools and IT service management software. Communication: Excellent verbal Demonstrated commitment to providing exceptional customer service. Team Player: Ability to collaborate effectively customer service by promptly addressing and resolving IT-related inquiries, incidents, and service requests records of all incidents, service requests, and troubleshooting steps in the IT service management system. Create knowledge base articles to assist users in self-service issue resolution. Software and Application Support:
client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats)
configurations. Experience with remote desktop tools and IT service management software. Communication: Excellent verbal Demonstrated commitment to providing exceptional customer service. Team Player: Ability to collaborate effectively customer service by promptly addressing and resolving IT-related inquiries, incidents, and service requests records of all incidents, service requests, and troubleshooting steps in the IT service management system. Create knowledge base articles to assist users in self-service issue resolution. Software and Application Support:
operations located in Cape Town, South Africa. To achieve business service level objectives efficiently. operations located in Cape Town, South Africa. To achieve business service level objectives efficiently.
operations located in Cape Town, South Africa. To achieve business service level objectives efficiently. operations located in Cape Town, South Africa. To achieve business service level objectives efficiently.
environment, aligned to the business objectives for South Africa. Responsible for supporting the full employee keen business acumen, to deliver excellent HR services, building strong partnerships, and maintaining environment, aligned to the business objectives for South Africa. Responsible for supporting the full employee keen business acumen, to deliver excellent HR services, building strong partnerships, and maintaining
environment, aligned to the business objectives for South Africa. Responsible for supporting the full employee keen business acumen, to deliver excellent HR services, building strong partnerships, and maintaining environment, aligned to the business objectives for South Africa. Responsible for supporting the full employee keen business acumen, to deliver excellent HR services, building strong partnerships, and maintaining