our clients turn data into insights, streamline operations, improve customer experience, and transform their our clients turn data into insights, streamline operations, improve customer experience, and transform their
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring our clients turn data into insights, streamline operations, improve customer experience, and transform their achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call our clients turn data into insights, streamline operations, improve customer experience, and transform their
grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) Support action reporting and monitoring tool Support project management of transformation initiatives/projects Preferential grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) Support action reporting and monitoring tool Support project management of transformation initiatives/projects Preferential
our clients turn data into insights, streamline operations, improve customer experience, and transform their our clients turn data into insights, streamline operations, improve customer experience, and transform their
encountered related to SLAs • Coordination with Operations, Quality and Training Team • Interact and report guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills our clients turn data into insights, streamline operations, improve customer experience, and transform their encountered related to SLAs • Coordination with Operations, Quality and Training Team • Interact and report
our clients turn data into insights, streamline operations, improve customer experience, and transform their our clients turn data into insights, streamline operations, improve customer experience, and transform their
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring our clients turn data into insights, streamline operations, improve customer experience, and transform their achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call our clients turn data into insights, streamline operations, improve customer experience, and transform their
Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of BPO large client relationship our clients turn data into insights, streamline operations, improve customer experience, and transform their Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of BPO large client relationship our clients turn data into insights, streamline operations, improve customer experience, and transform their
our clients turn data into insights, streamline operations, improve customer experience, and transform their our clients turn data into insights, streamline operations, improve customer experience, and transform their
all about. Should have at least 3 years of ER management experience Behavioural Competencies required: our clients turn data into insights, streamline operations, improve customer experience, and transform their all about. Should have at least 3 years of ER management experience Behavioural Competencies required: our clients turn data into insights, streamline operations, improve customer experience, and transform their