Airport Services Agent Jobs in South Africa
Us Customer Service Pipeline
Exl
Cape Town Region
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective items in a timely manner. Deliver highly positive service experiences consistent with our key performance
share this job on whatsappExecutives - Us Customer Service
ExlCape Town Region
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi
Senior Executive - Real Time Analyst
ExlCape Town Region
DESCRIPTION Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day immediate changes Staff the appropriate number of agents at the proper time based on recent/historical capacity DESCRIPTION Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day immediate changes Staff the appropriate number of agents at the proper time based on recent/historical capacity
Senior Executive Analyst Cape Town
ExlCape Town Region
DESCRIPTION Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day immediate changes Staff the appropriate number of agents at the proper time based on recent/historical capacity DESCRIPTION Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day immediate changes Staff the appropriate number of agents at the proper time based on recent/historical capacity
Assistant Manager
ExlCape Town Region
Create a positive work environment by acknowledging agent and team contributions, soliciting input, and offering by the AM and monthly evaluation of performance. Agents for the purpose of up skilling them on process-related for attention to detail Adaptability Customer Service and strong display of Empathy Training and Development Create a positive work environment by acknowledging agent and team contributions, soliciting input, and offering by the AM and monthly evaluation of performance. Agents for the purpose of up skilling them on process-related
Assistant Manager Cape Town
ExlCape Town Region
Create a positive work environment by acknowledging agent and team contributions, soliciting input, and offering by the AM and monthly evaluation of performance. Agents for the purpose of up skilling them on process-related for attention to detail Adaptability Customer Service and strong display of Empathy Training and Development Create a positive work environment by acknowledging agent and team contributions, soliciting input, and offering by the AM and monthly evaluation of performance. Agents for the purpose of up skilling them on process-related
Senior Assistant Vice President
ExlCape Town Region
Facility Operations Such as - Housekeeping, F&B Service, Front office management, Guest House Management attrition management, Vendor development including IFM Services etc., Physical Security such as - Guards, Electronic Electronic access, CCTV etc., Engineering Services such as - building & equipment maintenance to achieve QUALIFICATIONS Graduate with industry specific knowledge / service industry background with working knowledge of functional Facility Operations Such as - Housekeeping, F&B Service, Front office management, Guest House Management
Senior Assistant Vice President Cape Town
ExlCape Town Region
Facility Operations Such as - Housekeeping, F&B Service, Front office management, Guest House Management attrition management, Vendor development including IFM Services etc., Physical Security such as - Guards, Electronic Electronic access, CCTV etc., Engineering Services such as - building & equipment maintenance to achieve QUALIFICATIONS Graduate with industry specific knowledge / service industry background with working knowledge of functional Facility Operations Such as - Housekeeping, F&B Service, Front office management, Guest House Management
Assistant Manager
ExlCape Town Region
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
Assistant Manager Cape Town
ExlCape Town Region
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
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