Assistant Team Leader Service Delivery Jobs in South Africa
Assistant Manager
Exl
Cape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring efficiency Providing motivation, coaching and feedback to team members to enable them to improve their performance process and system to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
share this job on whatsappAssistant Manager
ExlCape Town Region
industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking twenty years of experience in delivering business services, garnering stellar client references, and maintaining industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking
Assistant Manager NEW
ExlCape Town Region
data • Drill down causes of low performance of teams • Provide an insight on what is happening to each Coordination with Operations, Quality and Training Team • Interact and report performance to external stakeholders Internal Interactions • Coordinate with process leaders and discuss performance measures • Monitor behavior Productivity Measures Process Specific Skills • Service Level Targets • Wide Insurance knowledge base • Prioritizing stake holders needs • Strong customer service focus Soft Skills (Minimum) • Good verbal and written
Us Customer Service Pipeline
ExlCape Town Region
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline deliver exceptional service experiences while contributing to a collaborative team environment. If you're Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective items in a timely manner. Deliver highly positive service experiences consistent with our key performance
Executives - Us Customer Service
ExlCape Town Region
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi
Assistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring efficiency Providing motivation, coaching and feedback to team members to enable them to improve their performance process and system to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Senior Assistant Vice President
ExlCape Town Region
F&B Service, Front office management, Guest House Management, Cost optimization, Team development attrition management, Vendor development including IFM Services etc., Physical Security such as - Guards, Electronic Electronic access, CCTV etc., Engineering Services such as - building & equipment maintenance to achieve QUALIFICATIONS Graduate with industry specific knowledge / service industry background with working knowledge of functional F&B Service, Front office management, Guest House Management, Cost optimization, Team development
Assistant Manager Cape Town
ExlCape Town Region
industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking twenty years of experience in delivering business services, garnering stellar client references, and maintaining industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking
Assistant Manager Cape Town
ExlCape Town Region
industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking twenty years of experience in delivering business services, garnering stellar client references, and maintaining industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking
Assistant Manager Cape Town NEW
ExlCape Town Region
data • Drill down causes of low performance of teams • Provide an insight on what is happening to each Coordination with Operations, Quality and Training Team • Interact and report performance to external stakeholders Internal Interactions • Coordinate with process leaders and discuss performance measures • Monitor behavior Productivity Measures Process Specific Skills • Service Level Targets • Wide Insurance knowledge base • Prioritizing stake holders needs • Strong customer service focus Soft Skills (Minimum) • Good verbal and written
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