technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find Find out for yourself why clients, employees, and analysts think we're some of the best in the business
expected to take over the Transitions of a specific client engagement as the Lead when an opportunity translates size engagement Valid (10 year / 5 year) US &/or UK visa will be highly advantageous RESPONSIBILITIES practice will be required to work closely with our clients on onsite projects. Provide ground level assessment users, senior management and IT personnel. To lead client engagements, ensuring consistent service delivery expected to take over the Transitions of a specific client engagement as the Lead when an opportunity translates
expected to take over the Transitions of a specific client engagement as the Lead when an opportunity translates size engagement Valid (10 year / 5 year) US &/or UK visa will be highly advantageous RESPONSIBILITIES practice will be required to work closely with our clients on onsite projects. Provide ground level assessment users, senior management and IT personnel. To lead client engagements, ensuring consistent service delivery expected to take over the Transitions of a specific client engagement as the Lead when an opportunity translates
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be skills • Ability to coordinate and liaison with clients, various support functions/departments in India performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be skills • Ability to coordinate and liaison with clients, various support functions/departments in India performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment Provide policyholders with technical support on the client systems. Follow up with policyholders on outstanding technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for
operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment Provide policyholders with technical support on the client systems. Follow up with policyholders on outstanding technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other