teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Matriculation Work Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance insights, streamline operations, improve customer experience, and transform their business. Our partnerships AI practice. And our more than twenty years of experience in delivering business services, garnering stellar teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Matriculation Work Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance insights, streamline operations, improve customer experience, and transform their business. Our partnerships AI practice. And our more than twenty years of experience in delivering business services, garnering stellar teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be Warnings in the last 6 months • Must have Insurance Experience Competencies RESPONSIBILITIES • Mentoring the performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be Warnings in the last 6 months • Must have Insurance Experience Competencies RESPONSIBILITIES • Mentoring the performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims language proficiency Previous international Voice experience Good Computer navigation skills Should be familiar adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims language proficiency Previous international Voice experience Good Computer navigation skills Should be familiar
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims language proficiency Previous international Voice experience Good Computer navigation skills Should be familiar adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims language proficiency Previous international Voice experience Good Computer navigation skills Should be familiar
organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative team environment rewarding career journey with us. QUALIFICATIONS Experience of up to 1 year, preferably in a customer service operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment timely manner. Deliver highly positive service experiences consistent with our key performance metrics, quality standards and customer experience program. Perform other duties as needed. ABOUT US EXL is the
organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative team environment rewarding career journey with us. QUALIFICATIONS Experience of up to 1 year, preferably in a customer service operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment timely manner. Deliver highly positive service experiences consistent with our key performance metrics, quality standards and customer experience program. Perform other duties as needed. ABOUT US EXL is the
qualifications: Graduate with experience in digital transformation Experience with Lean Six Sigma is highly 10 years of overall experience including 7 years of project management experience with demonstrated success success and financial results with similar experience Proven ability to drive a solution from start to are a plus) Experience in Insurance/BFSI domain will be given strong preference Experience of packaging qualifications: Graduate with experience in digital transformation Experience with Lean Six Sigma is highly
qualifications: Graduate with experience in digital transformation Experience with Lean Six Sigma is highly 10 years of overall experience including 7 years of project management experience with demonstrated success success and financial results with similar experience Proven ability to drive a solution from start to are a plus) Experience in Insurance/BFSI domain will be given strong preference Experience of packaging qualifications: Graduate with experience in digital transformation Experience with Lean Six Sigma is highly