Cape Times Job Finder Jobs in South Africa
Senior Executive - Real Time Analyst
Exl
Cape Town Region
manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance. Monitor Staff the appropriate number of agents at the proper time based on recent/historical capacity drivers Ensures scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Ensures deviations Optimizes the schedules and makes real-time adjustments on breaks and lunches based on the actual manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance. Monitor
share this job on whatsappCape Town
ExlCape Town Region
listening abilities Effective organizational and time-management techniques Exhibit patience and a positive up with policyholders on outstanding items in a timely manner. Deliver highly positive service experiences listening abilities Effective organizational and time-management techniques Exhibit patience and a positive up with policyholders on outstanding items in a timely manner. Deliver highly positive service experiences
Assistant Manager Cape Town
ExlCape Town Region
other essential function that may occur from time to time as directed by the Supervisor Knowledge of the values and following EXL policies and procedures Own Time management as well as that of the trainees Knowledge other essential function that may occur from time to time as directed by the Supervisor Knowledge of the values and following EXL policies and procedures Own Time management as well as that of the trainees Knowledge
Assistant Manager Cape Town
ExlCape Town Region
Assist Handling and Good at problem solving • Full time productivity as and when required • Perform Daily/Weekly Assist Handling and Good at problem solving • Full time productivity as and when required • Perform Daily/Weekly
Data Engineer Cape Town
ExlCape Town Region
testing ETL processes Experience of batch and real-time processing Experience in extracting value and features testing ETL processes Experience of batch and real-time processing Experience in extracting value and features
Assistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing motivatio
Sap Consultant Cape Town
ExlCape Town Region
JOB DESCRIPTION • Excellent understanding of IT Service Operations (ITIL) and continuous improvement • Own initiative and team-player, Customer focus, Attention to detials • English business fluent (C1/C2 level); German or other European languages are beneficial. 3 years of experience in SAP a
Manager Cape Town
ExlCape Town Region
QUALIFICATIONS Education Requirements: • Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM, PMP Work •Matric Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of BPO large client relationship (800Seats) Working Hours Re
Manager Cape Town
ExlCape Town Region
other essential function that may occur from time to time as directed by the Supervisor QUALIFICATIONS other essential function that may occur from time to time as directed by the Supervisor QUALIFICATIONS
Senior Executive Cape Town
ExlCape Town Region
JOB DESCRIPTION The primary role of the job is to educate and produce competent staff to deliver client-set requirements. The job focuses in transferring process knowledge and its related skills essential to accomplish tasks needed for production. QUALIFICATIONS Open to Process Executives and Senior
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