Claims Call Centre Agent Jobs in South Africa
Executive Cape Town
Exl
Cape Town Region
quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy reserves and payments while managing the lifecycle of claims is crucial. Adherence to company policies and procedures both inbound and outbound calls, as well as other correspondence related to claims. Emphasizing customer delivering excellence and maintaining high standards in claims management. QUALIFICATIONS English language proficiency in compliance with predefined parameters Ensure claim costs is controlled and leakage kept at a minimum
share this job on whatsappExecutives - Us Customer Service
ExlCape Town Region
quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy reserves and payments while managing the lifecycle of claims is crucial. Adherence to company policies and procedures both inbound and outbound calls, as well as other correspondence related to claims. Emphasizing customer delivering excellence and maintaining high standards in claims management. QUALIFICATIONS English language proficiency in compliance with predefined parameters Ensure claim costs is controlled and leakage kept at a minimum
Assistant Manager Cape Town
ExlCape Town Region
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
Assistant Manager
ExlCape Town Region
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
Senior Executive - Real Time Analyst
ExlCape Town Region
immediate changes Staff the appropriate number of agents at the proper time based on recent/historical capacity immediate changes Staff the appropriate number of agents at the proper time based on recent/historical capacity
Senior Executive Analyst Cape Town
ExlCape Town Region
immediate changes Staff the appropriate number of agents at the proper time based on recent/historical capacity immediate changes Staff the appropriate number of agents at the proper time based on recent/historical capacity
Assistant Manager
ExlCape Town Region
Create a positive work environment by acknowledging agent and team contributions, soliciting input, and offering by the AM and monthly evaluation of performance. Agents for the purpose of up skilling them on process-related Create a positive work environment by acknowledging agent and team contributions, soliciting input, and offering by the AM and monthly evaluation of performance. Agents for the purpose of up skilling them on process-related
Assistant Manager Cape Town
ExlCape Town Region
Create a positive work environment by acknowledging agent and team contributions, soliciting input, and offering by the AM and monthly evaluation of performance. Agents for the purpose of up skilling them on process-related Create a positive work environment by acknowledging agent and team contributions, soliciting input, and offering by the AM and monthly evaluation of performance. Agents for the purpose of up skilling them on process-related
Assistant Manager
ExlCape Town Region
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
Assistant Manager Cape Town
ExlCape Town Region
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
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