Customer Service Advisors Inbound Jobs in South Africa
Us Customer Service Pipeline
Exl
Cape Town Region
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education education preferred Excellent telephone etiquette and service delivery skills Strong communication skills and operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment
share this job on whatsappExecutives - Us Customer Service
ExlCape Town Region
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other correspondence correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating effective this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi
Executive Cape Town
ExlCape Town Region
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other correspondence correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating effective this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi
Cape Town
ExlCape Town Region
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education education preferred Excellent telephone etiquette and service delivery skills Strong communication skills and operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment
Assistant Manager Cape Town
ExlCape Town Region
DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal experience in insurance, sales & service, handling voice and queries, customer escalations etc. with excellent industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our
Assistant Manager
ExlCape Town Region
DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal experience in insurance, sales & service, handling voice and queries, customer escalations etc. with excellent industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our
Manager _sa_cape_town_c76-uk
ExlCape Town Region
DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report levels Improvement in quality and productivity Customer Satisfaction Any other essential function that industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our
Manager Cape Town
ExlCape Town Region
DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report levels Improvement in quality and productivity Customer Satisfaction Any other essential function that industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our
Senior Executive Cape Town NEW
ExlCape Town Region
in Cape Town, South Africa. To achieve business service level objectives efficiently QUALIFICATIONS § Ability RESPONSIBILITIES § Efficiently manage intra-day staffing and service level. § Provide timely, accurate reports on intra-day Communicate effectively with internal and external customers. § Perform other duties and assignments as directed in Cape Town, South Africa. To achieve business service level objectives efficiently QUALIFICATIONS § Ability RESPONSIBILITIES § Efficiently manage intra-day staffing and service level. § Provide timely, accurate reports on intra-day
Senior Executive - Wfm NEW
ExlCape Town Region
in Cape Town, South Africa. To achieve business service level objectives efficiently QUALIFICATIONS § Ability RESPONSIBILITIES § Efficiently manage intra-day staffing and service level. § Provide timely, accurate reports on intra-day Communicate effectively with internal and external customers. § Perform other duties and assignments as directed in Cape Town, South Africa. To achieve business service level objectives efficiently QUALIFICATIONS § Ability RESPONSIBILITIES § Efficiently manage intra-day staffing and service level. § Provide timely, accurate reports on intra-day
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