information as needed by providers Perform accurate data entry Perform eligibility and benefit verification Create information as needed by providers Perform accurate data entry Perform eligibility and benefit verification Create data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We information as needed by providers Perform accurate data entry Perform eligibility and benefit verification Create information as needed by providers Perform accurate data entry Perform eligibility and benefit verification Create
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved following EXL policies and procedures Own Time management as well as that of the trainees Knowledge of per client and operations expectations Stress management Motivating the team during Training QUALIFICATIONS
handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with initiatives • Absence and timekeeping and behavioral management of reportees JOB DESCRIPTION Responsible for
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring - Required Strong ability to communicate at all levels with clarity and precision, both written and verbal data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call - Required Strong ability to communicate at all levels with clarity and precision, both written and verbal
facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) Support action projects Improve BEE transformation scorecard to Level 4 minimum Build strategic relationships with relevant reporting and monitoring tool Support project management of transformation initiatives/projects Preferential grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) Support action projects Improve BEE transformation scorecard to Level 4 minimum Build strategic relationships with relevant
data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We
data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We
data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved following EXL policies and procedures Own Time management as well as that of the trainees Knowledge of per client and operations expectations Stress management Motivating the team during Training QUALIFICATIONS