Office Manager Corporate Services Jobs in South Africa
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Us Customer Service Pipeline
Exl
Cape Town Region
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective listening abilities Effective organizational and time-management techniques Exhibit patience and a positive outlook
share this job on whatsappExecutives - Us Customer Service
ExlCape Town Region
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other excellence and maintaining high standards in claims management. QUALIFICATIONS English language proficiency Computer navigation skills Should be familiar with MS Office Possesses necessary knowledge of business concepts
Lead Assistant Manager: Workforce Manager
ExlCape Town Region
Accuracy Well versed with basic functions of Microsoft Office (Word, Excel, PowerPoint, Outlook) Ability to work industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining Accuracy Well versed with basic functions of Microsoft Office (Word, Excel, PowerPoint, Outlook) Ability to work industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Assistant Manager
ExlCape Town Region
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved procedures Own Time management as well as that of the trainees Knowledge of MS Office Self-initiated, drive Centricity Skills required: Technical Skills MS Office skills for reporting Process Specific Skills Excellent
Assistant Manager
ExlCape Town Region
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a manner appreciation of critical parameters • Knowledge of MS Office - Excel, PowerPoint, Word • Good communication
Assistant Manager
ExlCape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
Bbbee Manager
ExlCape Town Region
grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) Support action reporting and monitoring tool Support project management of transformation initiatives/projects Preferential Procurement to identify existing gaps and optimise services to be set aside for BEE Suppliers Report on current grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) Support action reporting and monitoring tool Support project management of transformation initiatives/projects Preferential
Assistant Manager
ExlCape Town Region
industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
Assistant Manager Cape Town
ExlCape Town Region
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved procedures Own Time management as well as that of the trainees Knowledge of MS Office Self-initiated, drive Centricity Skills required: Technical Skills MS Office skills for reporting Process Specific Skills Excellent
Assistant Manager Cape Town
ExlCape Town Region
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a manner appreciation of critical parameters • Knowledge of MS Office - Excel, PowerPoint, Word • Good communication
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