Preferred qualifications: Graduate with experience in digital transformation Experience with Lean Six Sigma is of overall experience including 7 years of project management experience with demonstrated success and to drive a solution from start to finish (project management certifications are a plus) Experience in Preferred qualifications: Graduate with experience in digital transformation Experience with Lean Six Sigma is of overall experience including 7 years of project management experience with demonstrated success and
unique combination of data, advanced analytics, digital technology and industry expertise to help our clients talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting unique combination of data, advanced analytics, digital technology and industry expertise to help our clients talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring unique combination of data, advanced analytics, digital technology and industry expertise to help our clients talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call unique combination of data, advanced analytics, digital technology and industry expertise to help our clients
grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) Support action transformation strategy and communication for all related projects Improve BEE transformation scorecard to Level monitoring tool Support project management of transformation initiatives/projects Preferential Procurement grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) Support action transformation strategy and communication for all related projects Improve BEE transformation scorecard to Level
unique combination of data, advanced analytics, digital technology and industry expertise to help our clients talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting unique combination of data, advanced analytics, digital technology and industry expertise to help our clients talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting
guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs contribute to performance driving the SLTs • Initiate project to improve performance • Coaching frontline staff access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills unique combination of data, advanced analytics, digital technology and industry expertise to help our clients talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting
unique combination of data, advanced analytics, digital technology and industry expertise to help our clients talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting unique combination of data, advanced analytics, digital technology and industry expertise to help our clients talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring unique combination of data, advanced analytics, digital technology and industry expertise to help our clients talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call unique combination of data, advanced analytics, digital technology and industry expertise to help our clients
Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of BPO large client relationship unique combination of data, advanced analytics, digital technology and industry expertise to help our clients talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of BPO large client relationship unique combination of data, advanced analytics, digital technology and industry expertise to help our clients
unique combination of data, advanced analytics, digital technology and industry expertise to help our clients talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting unique combination of data, advanced analytics, digital technology and industry expertise to help our clients talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting