Quality Assurance Trainee Jobs in South Africa
Assistant Manager
Exl
Cape Town Region
Successful knowledge transfer Quality content development Training Quality Module Adherence Attendance procedures Own Time management as well as that of the trainees Knowledge of MS Office Self-initiated, drive and Successful knowledge transfer Quality content development Training Quality Module Adherence Attendance procedures Own Time management as well as that of the trainees Knowledge of MS Office Self-initiated, drive and
share this job on whatsappAssistant Manager Cape Town
ExlCape Town Region
Successful knowledge transfer Quality content development Training Quality Module Adherence Attendance procedures Own Time management as well as that of the trainees Knowledge of MS Office Self-initiated, drive and Successful knowledge transfer Quality content development Training Quality Module Adherence Attendance procedures Own Time management as well as that of the trainees Knowledge of MS Office Self-initiated, drive and
Manager _sa_cape_town_c76-uk
ExlCape Town Region
documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets Attrition within target levels Improvement in quality and productivity Customer Satisfaction Any other documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets
Manager Cape Town
ExlCape Town Region
documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets Attrition within target levels Improvement in quality and productivity Customer Satisfaction Any other documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets
Executive Cape Town
ExlCape Town Region
responsibilities include upholding transaction quality within predefined parameters and controlling claim volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline in accordance with SLA are met Ensure that the quality of the transactions is in compliance with predefined responsibilities include upholding transaction quality within predefined parameters and controlling claim volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline
Executives - Us Customer Service
ExlCape Town Region
responsibilities include upholding transaction quality within predefined parameters and controlling claim volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline in accordance with SLA are met Ensure that the quality of the transactions is in compliance with predefined responsibilities include upholding transaction quality within predefined parameters and controlling claim volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline
Assistant Manager
ExlCape Town Region
levels, customer satisfaction and accuracy and quality on calls will be key metrics to be focused on. levels, customer satisfaction and accuracy and quality on calls will be key metrics to be focused on.
Assistant Manager Cape Town
ExlCape Town Region
levels, customer satisfaction and accuracy and quality on calls will be key metrics to be focused on. levels, customer satisfaction and accuracy and quality on calls will be key metrics to be focused on.
Assistant Manager Cape Town
ExlCape Town Region
customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met
Assistant Manager
ExlCape Town Region
customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met
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