Quality Management Systems Consultant Jobs in South Africa
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Systems Operations Manager
Exl
Cape Town Region
influencing skills Solid organizational, time management and prioritization skills ITIL Foundation (minimum) influencing skills Solid organizational, time management and prioritization skills ITIL Foundation (minimum)
share this job on whatsappSystems Operations Manager Cape Town
ExlCape Town Region
influencing skills Solid organizational, time management and prioritization skills ITIL Foundation (minimum) influencing skills Solid organizational, time management and prioritization skills ITIL Foundation (minimum)
Sap Consultant Cape Town
ExlCape Town Region
continous improvement as well as • IT configuration management regarding roles & authorizations including enterprise operation • Solid understanding of SAP ERP systems, especially SAP Basis and authorizations modules Maestro, SoX (ITGC) preferred • ITIL and Project Management certification (PRINCE, IAPM, SCRUM etc.) is beneficial maintenance: create, change or delete users for ERP systems and Cloud platforms; add, change or delete SAP and required SOx audit output • Maintain Maestro system settings and execute trouble shooting of Maestro
Sap Auth Consultant
ExlCape Town Region
continous improvement as well as • IT configuration management regarding roles & authorizations including enterprise operation • Solid understanding of SAP ERP systems, especially SAP Basis and authorizations modules Maestro, SoX (ITGC) preferred • ITIL and Project Management certification (PRINCE, IAPM, SCRUM etc.) is beneficial maintenance: create, change or delete users for ERP systems and Cloud platforms; add, change or delete SAP and required SOx audit output • Maintain Maestro system settings and execute trouble shooting of Maestro
Lead Assistant Manager: Workforce Manager
ExlCape Town Region
Ability to navigate multiple systems and applications Ability to produce high quality outcomes in a highly productive Ability to navigate multiple systems and applications Ability to produce high quality outcomes in a highly productive
Assistant Manager
ExlCape Town Region
Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring their performance Provide inputs on process and system to the team QUALIFICATIONS Qualifications: Customer Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring their performance Provide inputs on process and system to the team QUALIFICATIONS Qualifications: Customer
Bbbee Manager
ExlCape Town Region
grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) Support action Transformation Policy and implement internally through consultation and training across the business Support development reporting and monitoring tool Support project management of transformation initiatives/projects Preferential grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) Support action Transformation Policy and implement internally through consultation and training across the business Support development
Assistant Manager
ExlCape Town Region
QUALIFICATIONS Education Requirements Grade 12/Matric Work Experience Requirements Candidate should have a minimum of 12 months of work experience in a BPO environment preferably in an Insurance process/ account ABOUT US EXL is the indispensable partner for leading businesses in data-led industries
Assistant Manager
ExlCape Town Region
related to SLAs • Coordination with Operations, Quality and Training Team • Interact and report performance guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs KPIS on target • Attrition within threshold • Quality and accuracy of reports • Efficiency and effectiveness access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills related to SLAs • Coordination with Operations, Quality and Training Team • Interact and report performance
Operations Manager
ExlCape Town Region
JOB DESCRIPTION People management and leadership skills. Capability to conduct an appraisal discussion Values & Behavior Customer Service Orientation. Quality Orientation. People oriented QUALIFICATIONS Grade 12 years of education. JOB DESCRIPTION People management and leadership skills. Capability to conduct Values & Behavior Customer Service Orientation. Quality Orientation. People oriented QUALIFICATIONS Grade
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