Quality Operator Jobs in South Africa
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Exl
- Last 7 days (12)
- Last 3 days (4)
Manager - Operation
Exl
Cape Town Region
our clients turn data into insights, streamline operations, improve customer experience, and transform their our clients turn data into insights, streamline operations, improve customer experience, and transform their
share this job on whatsappAssistant Manager - Operations
ExlCape Town Region
requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant process improvement Train / mentor personnel from other functions on quality tools and concepts and mentor AMs / GBs Responsible Responsible for ensuring ongoing compliance to quality standards based on internal as well as client requirements Responsible for working closely with clients and operations team to carry out process improvement activities domain being aligned to healthcare Knowledge of quality systems (ISO, COPC) preferable Soft skills (Desired)
Manager Operation Cape Town
ExlCape Town Region
our clients turn data into insights, streamline operations, improve customer experience, and transform their our clients turn data into insights, streamline operations, improve customer experience, and transform their
Executive Insurance Cape Town
ExlCape Town Region
excellence and ready to thrive in a structured operations setting, this role is for you. Apply now to embark training program and work within a structured operation environment. RESPONSIBILITIES Receive inbound experiences consistent with our key performance metrics, quality standards and customer experience program. Perform excellence and ready to thrive in a structured operations setting, this role is for you. Apply now to embark training program and work within a structured operation environment. RESPONSIBILITIES Receive inbound
Executives- Insurance
ExlCape Town Region
excellence and ready to thrive in a structured operations setting, this role is for you. Apply now to embark training program and work within a structured operation environment. RESPONSIBILITIES Receive inbound experiences consistent with our key performance metrics, quality standards and customer experience program. Perform excellence and ready to thrive in a structured operations setting, this role is for you. Apply now to embark training program and work within a structured operation environment. RESPONSIBILITIES Receive inbound
Manager _sa_cape_town_c76-uk
ExlCape Town Region
documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets Attrition within target levels Improvement in quality and productivity Customer Satisfaction Any other our clients turn data into insights, streamline operations, improve customer experience, and transform their documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate
Manager Cape Town
ExlCape Town Region
documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets Attrition within target levels Improvement in quality and productivity Customer Satisfaction Any other our clients turn data into insights, streamline operations, improve customer experience, and transform their documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate
Executive Cape Town NEW
ExlCape Town Region
responsibilities include upholding transaction quality within predefined parameters and controlling claim policies and procedures is paramount to ensure operational efficiency. You'll be responsible for managing volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline in accordance with SLA are met Ensure that the quality of the transactions is in compliance with predefined responsibilities include upholding transaction quality within predefined parameters and controlling claim
Executives - Us Customer Service NEW
ExlCape Town Region
responsibilities include upholding transaction quality within predefined parameters and controlling claim policies and procedures is paramount to ensure operational efficiency. You'll be responsible for managing volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline in accordance with SLA are met Ensure that the quality of the transactions is in compliance with predefined responsibilities include upholding transaction quality within predefined parameters and controlling claim
Assistant Manager
ExlCape Town Region
Successful knowledge transfer Quality content development Training Quality Module Adherence Attendance External Interactions Client trainers, SME's and Operations for the purpose of developing and updating training work under pressure Delivering as per client and operations expectations Stress management Motivating the Successful knowledge transfer Quality content development Training Quality Module Adherence Attendance External Interactions Client trainers, SME's and Operations for the purpose of developing and updating training
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