high quality outcomes in a highly productive environment. Ability to make sound judgments based on available high quality outcomes in a highly productive environment. Ability to make sound judgments based on available
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the regarding confidentiality. Create a positive work environment by acknowledging agent and team contributions clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved following EXL policies and procedures Own Time management as well as that of the trainees Knowledge of
will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should Ability to work in a continually challenging environment • Understanding of end-to-end processes and appreciation and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with initiatives • Absence and timekeeping and behavioral management of reportees JOB DESCRIPTION Responsible for will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring Required Ability to adapt in a changing work environment - Required Computer skills, including MS Word achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Required Ability to adapt in a changing work environment - Required Computer skills, including MS Word
grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) Support action reporting and monitoring tool Support project management of transformation initiatives/projects Preferential grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) Support action reporting and monitoring tool Support project management of transformation initiatives/projects Preferential
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
ABOUT US EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn d
minimum of 12 months of work experience in a BPO environment preferably in an Insurance process/ account ABOUT minimum of 12 months of work experience in a BPO environment preferably in an Insurance process/ account ABOUT
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the regarding confidentiality. Create a positive work environment by acknowledging agent and team contributions clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved following EXL policies and procedures Own Time management as well as that of the trainees Knowledge of
will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should Ability to work in a continually challenging environment • Understanding of end-to-end processes and appreciation and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with initiatives • Absence and timekeeping and behavioral management of reportees JOB DESCRIPTION Responsible for will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should