Scanning Operator,cape Town Jobs in South Africa
Cape Town
Exl
Cape Town Region
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
share this job on whatsappAssistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements for the program and its projects in the assigned account/s. Monitor, coach, and mentor trainers to help develop the required skill sets Develop training materials, activities, and
Assistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Responsible for supervisory support, escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process performance and lead process meetings / calls. In addition to call service levels, customer satisfaction and
Data Engineer Cape Town
ExlCape Town Region
JOB DESCRIPTION EKey Responsibilities: Prepares, transforms, models data and resolves conflicting sources of data and anomalies Supports the delivery of BI and analytical products to business users via participating in Agile development pod activities including Agile ceremonies Implement methods to
Assistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing motivatio
Sap Consultant Cape Town
ExlCape Town Region
JOB DESCRIPTION • Excellent understanding of IT Service Operations (ITIL) and continuous improvement • Own initiative and team-player, Customer focus, Attention to detials • English business fluent (C1/C2 level); German or other European languages are beneficial. 3 years of experience in SAP a
Manager Cape Town
ExlCape Town Region
QUALIFICATIONS Education Requirements: • Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM, PMP Work •Matric Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of BPO large client relationship (800Seats) Working Hours Re
Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop
Senior Executive Cape Town
ExlCape Town Region
JOB DESCRIPTION The primary role of the job is to educate and produce competent staff to deliver client-set requirements. The job focuses in transferring process knowledge and its related skills essential to accomplish tasks needed for production. QUALIFICATIONS Open to Process Executives and Senior
Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION BBBEE Compliance Responsible for taking the Lead in supporting BBBEE Transformation with the execution of all BBBEE transformation interventions across all pillars Ensuring compliance to legislative requirements Align to the business strategy Government Grants Timely and accurate sub
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