Provide timely, accurate reports on intra-day performance. Monitor and drive schedule adherence. Communicate effectively with internal and external customers. Perform other duties and assignments as directed. QUALIFICATIONS Ability to prioritize workload, meet deadlines, and perform multiple tasks with attention to detail. Solid CMS etc. RESPONSIBILITIES Regularly performs volume and performance analysis and proactively communicates Provide timely, accurate reports on intra-day performance. Monitor and drive schedule adherence. Communicate
Provide timely, accurate reports on intra-day performance. Monitor and drive schedule adherence. Communicate effectively with internal and external customers. Perform other duties and assignments as directed. QUALIFICATIONS Ability to prioritize workload, meet deadlines, and perform multiple tasks with attention to detail. Solid CMS etc. RESPONSIBILITIES Regularly performs volume and performance analysis and proactively communicates Provide timely, accurate reports on intra-day performance. Monitor and drive schedule adherence. Communicate
regulations, and information security standards. Performance parameters Successful knowledge transfer Quality Interactions AM for the purpose of reporting performance, escalation handling, clarifying concerns, and unresolved by the AM and monthly evaluation of performance. Agents for the purpose of up skilling them on transactions. QCA/CEA for the purpose of associate performance feedback and audit in order to update the training drive and zeal for continuous improvement Drives performance culture Client Centricity Skills required: Technical
regulations, and information security standards. Performance parameters Successful knowledge transfer Quality Interactions AM for the purpose of reporting performance, escalation handling, clarifying concerns, and unresolved by the AM and monthly evaluation of performance. Agents for the purpose of up skilling them on transactions. QCA/CEA for the purpose of associate performance feedback and audit in order to update the training drive and zeal for continuous improvement Drives performance culture Client Centricity Skills required: Technical
JOB DESCRIPTION Assist Operations team with performance management Provides analysis for process improvement JOB DESCRIPTION Assist Operations team with performance management Provides analysis for process improvement
JOB DESCRIPTION Assist Operations team with performance management Provides analysis for process improvement JOB DESCRIPTION Assist Operations team with performance management Provides analysis for process improvement
timelines. Produce reports to gauge process performance and lead process meetings / calls. In addition Full time productivity as and when required • Perform Daily/Weekly QI reviews if required • Co-ordinate timelines. Produce reports to gauge process performance and lead process meetings / calls. In addition Full time productivity as and when required • Perform Daily/Weekly QI reviews if required • Co-ordinate
timelines. Produce reports to gauge process performance and lead process meetings / calls. In addition Full time productivity as and when required • Perform Daily/Weekly QI reviews if required • Co-ordinate timelines. Produce reports to gauge process performance and lead process meetings / calls. In addition Full time productivity as and when required • Perform Daily/Weekly QI reviews if required • Co-ordinate
with our key performance metrics, quality standards and customer experience program. Perform other duties with our key performance metrics, quality standards and customer experience program. Perform other duties
with our key performance metrics, quality standards and customer experience program. Perform other duties with our key performance metrics, quality standards and customer experience program. Perform other duties