consistent and machine-readable formats Develop and test architectures that enable data extraction and transformation technical testing services across the entire delivery lifecycle including: system integration testing, performance performance engineering and unit testing. Cooperate with the Business Analyst, Data Architect and Data Visualisation Visualisation Developer throughout these testing activities. Work with the Group IT team to adhere to Extensive experience of designing, developing and testing ETL processes Experience of batch and real-time
consistent and machine-readable formats • Develop and test architectures that enable data extraction and transformation technical testing services across the entire delivery lifecycle including: system integration testing, performance performance engineering and unit testing. Cooperate with the Business Analyst, Data Architect and Data Visualisation Visualisation Developer throughout these testing activities. • Work with the Group IT team to adhere Extensive experience of designing, developing and testing ETL processes • Experience of batch and real-time
consistent and machine-readable formats Develop and test architectures that enable data extraction and transformation technical testing services across the entire delivery lifecycle including: system integration testing, performance performance engineering and unit testing. Cooperate with the Business Analyst, Data Architect and Data Visualisation Visualisation Developer throughout these testing activities. Work with the Group IT team to adhere to Extensive experience of designing, developing and testing ETL processes Experience of batch and real-time
consistent and machine-readable formats • Develop and test architectures that enable data extraction and transformation technical testing services across the entire delivery lifecycle including: system integration testing, performance performance engineering and unit testing. Cooperate with the Business Analyst, Data Architect and Data Visualisation Visualisation Developer throughout these testing activities. • Work with the Group IT team to adhere Extensive experience of designing, developing and testing ETL processes • Experience of batch and real-time
JOB DESCRIPTION Answers questions to providers related to Benefit Plans, Claims and related topics To communicate effectively for additional information as needed by providers Perform accurate data entry Perform eligibility and benefit verification Create effective, grammatically correct and complia
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved following EXL policies and procedures Own Time management as well as that of the trainees Knowledge of per client and operations expectations Stress management Motivating the team during Training QUALIFICATIONS
will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with initiatives • Absence and timekeeping and behavioral management of reportees JOB DESCRIPTION Responsible for will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) Support action reporting and monitoring tool Support project management of transformation initiatives/projects Preferential grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) Support action reporting and monitoring tool Support project management of transformation initiatives/projects Preferential
QUALIFICATIONS Education Requirements Grade 12/Matric Work Experience Requirements Candidate should have a minimum of 12 months of work experience in a BPO environment preferably in an Insurance process/ account ABOUT US EXL is the indispensable partner for leading businesses in data-led industries