Vodacom Customer Service Consultant Jobs in South Africa
Us Customer Service Pipeline
Exl
Cape Town Region
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education education preferred Excellent telephone etiquette and service delivery skills Strong communication skills and items in a timely manner. Deliver highly positive service experiences consistent with our key performance
share this job on whatsappExecutives - Us Customer Service NEW
ExlCape Town Region
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi as all other correspondence on claims Focus on Customer Satisfaction, rapport building, effective communication
Developer - Integration Services
ExlCape Town Region
various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into
Workplace Services (sysmon)
ExlCape Town Region
MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining
Sap Consultant Cape Town
ExlCape Town Region
JOB DESCRIPTION • Excellent understanding of IT Service Operations (ITIL) and continuous improvement • • Own initiative and team-player, Customer focus, Attention to detials • English business fluent (C1/C2 industry • Profound knowledge and experience on IT service operations and continous improvement as well as knowledge requirede • Operational Knowledge on Service Now, Maestro, SoX (ITGC) preferred • ITIL and Project security and compliance teams. • Guide external consultants on support cases & projects while ensuring
Sap Auth Consultant
ExlCape Town Region
JOB DESCRIPTION • Excellent understanding of IT Service Operations (ITIL) and continuous improvement • • Own initiative and team-player, Customer focus, Attention to detials • English business fluent (C1/C2 industry • Profound knowledge and experience on IT service operations and continous improvement as well as knowledge requirede • Operational Knowledge on Service Now, Maestro, SoX (ITGC) preferred • ITIL and Project security and compliance teams. • Guide external consultants on support cases & projects while ensuring
It Service Delivery Manager Cape Town
ExlCape Town Region
client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats)
Assistant Vice President Cape Town
ExlCape Town Region
lead new business pursuits (RFPs) to develop customized solutions. The incumbent is expected to take of processes with end-to-end accountability. Consultants in this practice will be required to work closely To lead client engagements, ensuring consistent service delivery Business development in select accounts lead new business pursuits (RFPs) to develop customized solutions. The incumbent is expected to take of processes with end-to-end accountability. Consultants in this practice will be required to work closely
Avp - Transition
ExlCape Town Region
lead new business pursuits (RFPs) to develop customized solutions. The incumbent is expected to take of processes with end-to-end accountability. Consultants in this practice will be required to work closely To lead client engagements, ensuring consistent service delivery Business development in select accounts lead new business pursuits (RFPs) to develop customized solutions. The incumbent is expected to take of processes with end-to-end accountability. Consultants in this practice will be required to work closely
Executive Cape Town
ExlCape Town Region
primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound results as per Service Level Agreement targets / timelines will be key, with focus on Customer Satisfaction primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound results as per Service Level Agreement targets / timelines will be key, with focus on Customer Satisfaction
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