Account Manager Call Centre Experience Jobs in Western Cape
Lead Assistant Manager: Workforce Manager
Exl
Cape Town Region
critical thinking skills and attention to detail Experience in using email and Web-enabled applications RESPONSIBILITIES insights, streamline operations, improve customer experience, and transform their business. Our partnerships AI practice. And our more than twenty years of experience in delivering business services, garnering stellar critical thinking skills and attention to detail Experience in using email and Web-enabled applications RESPONSIBILITIES insights, streamline operations, improve customer experience, and transform their business. Our partnerships
share this job on whatsappAssistant Manager
ExlCape Town Region
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements for the program and its projects in the assigned account/s. Monitor, coach, and mentor trainers to help Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved following EXL policies and procedures Own Time management as well as that of the trainees Knowledge of
Assistant Manager
ExlCape Town Region
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction accuracy and quality on calls will be key metrics to be focused on. Attrition management will be a prime deliverable and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with Warnings in the last 6 months • Must have Insurance Experience Competencies RESPONSIBILITIES • Mentoring the initiatives • Absence and timekeeping and behavioral management of reportees JOB DESCRIPTION Responsible for
Assistant Manager
ExlCape Town Region
DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality Matriculation Work Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance insights, streamline operations, improve customer experience, and transform their business. Our partnerships AI practice. And our more than twenty years of experience in delivering business services, garnering stellar DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality
Manager _sa_cape_town_c76
ExlCape Town Region
facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS ITIL/ ITSM, PMP Work Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
Bbbee Manager
ExlCape Town Region
grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) Support action reporting and monitoring tool Support project management of transformation initiatives/projects Preferential grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) Support action reporting and monitoring tool Support project management of transformation initiatives/projects Preferential
Assistant Manager
ExlCape Town Region
email access SETA process and online systems SDF experience Process Specific Skills Content designing and Requirements High school graduate Work Experience Requirements Total work experience should be a minimum of 5-6 years years (3 years of relevant work experience in leading a team of 15- 20 agents) QUALIFICATIONS Minimum role/assignment Experience in SETA functions Skills development Facilitator (SDF) experience ABOUT US EXL insights, streamline operations, improve customer experience, and transform their business. Our partnerships
Manager - Operation
ExlCape Town Region
insights, streamline operations, improve customer experience, and transform their business. Our partnerships AI practice. And our more than twenty years of experience in delivering business services, garnering stellar insights, streamline operations, improve customer experience, and transform their business. Our partnerships AI practice. And our more than twenty years of experience in delivering business services, garnering stellar
Assistant Manager NEW
ExlCape Town Region
12/Matric Work Experience Requirements Candidate should have a minimum of 12 months of work experience in a BPO environment preferably in an Insurance process/ account ABOUT US EXL is the indispensable partner for leading insights, streamline operations, improve customer experience, and transform their business. Our partnerships AI practice. And our more than twenty years of experience in delivering business services, garnering stellar 12/Matric Work Experience Requirements Candidate should have a minimum of 12 months of work experience in a BPO
Assistant Manager Cape Town
ExlCape Town Region
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements for the program and its projects in the assigned account/s. Monitor, coach, and mentor trainers to help Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved following EXL policies and procedures Own Time management as well as that of the trainees Knowledge of
Share on Facebook
Share on Twitter
Share on Linkedin