DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective include telephone payments and account adjustments. Accurately interpret and verify billing transactions. Respond
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi
Facility Operations Such as - Housekeeping, F&B Service, Front office management, Guest House Management attrition management, Vendor development including IFM Services etc., Physical Security such as - Guards, Electronic Electronic access, CCTV etc., Engineering Services such as - building & equipment maintenance to achieve achieve 100% uptime, Travel - hotel tie-ups, domestic & international travel support including visa QUALIFICATIONS Graduate with industry specific knowledge / service industry background with working knowledge of functional
Facility Operations Such as - Housekeeping, F&B Service, Front office management, Guest House Management attrition management, Vendor development including IFM Services etc., Physical Security such as - Guards, Electronic Electronic access, CCTV etc., Engineering Services such as - building & equipment maintenance to achieve achieve 100% uptime, Travel - hotel tie-ups, domestic & international travel support including visa QUALIFICATIONS Graduate with industry specific knowledge / service industry background with working knowledge of functional
24X7 environment Ability to travel as required domestically and / or internationally QUALIFICATIONS Preferred 24X7 environment Ability to travel as required domestically and / or internationally
24X7 environment Ability to travel as required domestically and / or internationally QUALIFICATIONS Preferred 24X7 environment Ability to travel as required domestically and / or internationally
in Cape Town, South Africa. To achieve business service level objectives efficiently QUALIFICATIONS § Ability manage intra-day staffing and service level. § Provide timely, accurate reports on intra-day performance in Cape Town, South Africa. To achieve business service level objectives efficiently QUALIFICATIONS § Ability manage intra-day staffing and service level. § Provide timely, accurate reports on intra-day performance
in Cape Town, South Africa. To achieve business service level objectives efficiently QUALIFICATIONS § Ability manage intra-day staffing and service level. § Provide timely, accurate reports on intra-day performance in Cape Town, South Africa. To achieve business service level objectives efficiently QUALIFICATIONS § Ability manage intra-day staffing and service level. § Provide timely, accurate reports on intra-day performance
and ensure SLAs are being measured accurately • Timely and accurate reporting of both internal and external Productivity Measures Process Specific Skills • Service Level Targets • Wide Insurance knowledge base • Prioritizing stake holders needs • Strong customer service focus Soft Skills (Minimum) • Good verbal and written industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
and ensure SLAs are being measured accurately • Timely and accurate reporting of both internal and external Productivity Measures Process Specific Skills • Service Level Targets • Wide Insurance knowledge base • Prioritizing stake holders needs • Strong customer service focus Soft Skills (Minimum) • Good verbal and written industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining