Assistant Director Support Service Jobs in Western Cape
Assistant Manager
Exl
Cape Town Region
contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert for for attention to detail Adaptability Customer Service and strong display of Empathy Training and Development contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal
share this job on whatsappAssistant Manager
ExlCape Town Region
supervisory support, escalation/complaint handling and delivering results as per Service Level Agreement process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a with clients, various support functions/departments in India to facilitate service delivery • Ability to guidelines • Provide answer to Technical Queries and assist the team via the necessary tools • Participating
Assistant Manager
ExlCape Town Region
the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships
Assistant Manager
ExlCape Town Region
industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and mentoring industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research
Assistant Manager
ExlCape Town Region
industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
Us Customer Service Pipeline
ExlCape Town Region
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact addressing inquiries, and providing technical support with professionalism and precision. With strong organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective
Executives - Us Customer Service
ExlCape Town Region
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi
Assistant Manager Cape Town
ExlCape Town Region
contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert for for attention to detail Adaptability Customer Service and strong display of Empathy Training and Development contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal
Assistant Manager Cape Town
ExlCape Town Region
supervisory support, escalation/complaint handling and delivering results as per Service Level Agreement process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a with clients, various support functions/departments in India to facilitate service delivery • Ability to guidelines • Provide answer to Technical Queries and assist the team via the necessary tools • Participating
Assistant Manager Cape Town
ExlCape Town Region
the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships
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