teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other
years of overall experience including 7 years of project management experience with demonstrated success ability to drive a solution from start to finish (project management certifications are a plus) Experience years of overall experience including 7 years of project management experience with demonstrated success ability to drive a solution from start to finish (project management certifications are a plus) Experience
years of overall experience including 7 years of project management experience with demonstrated success ability to drive a solution from start to finish (project management certifications are a plus) Experience years of overall experience including 7 years of project management experience with demonstrated success ability to drive a solution from start to finish (project management certifications are a plus) Experience
business QUALIFICATIONS Transitions Management / BPO Project Management experience 10 years of experience, most required to work closely with our clients on onsite projects. Provide ground level assessment and recommendations business QUALIFICATIONS Transitions Management / BPO Project Management experience 10 years of experience, most required to work closely with our clients on onsite projects. Provide ground level assessment and recommendations
business QUALIFICATIONS Transitions Management / BPO Project Management experience 10 years of experience, most required to work closely with our clients on onsite projects. Provide ground level assessment and recommendations business QUALIFICATIONS Transitions Management / BPO Project Management experience 10 years of experience, most required to work closely with our clients on onsite projects. Provide ground level assessment and recommendations