our clients turn data into insights, streamline operations, improve customer experience, and transform their our clients turn data into insights, streamline operations, improve customer experience, and transform their
Responsible for working closely with clients and operations team to carry out process improvement activities COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives our clients turn data into insights, streamline operations, improve customer experience, and transform their Responsible for working closely with clients and operations team to carry out process improvement activities COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives
our clients turn data into insights, streamline operations, improve customer experience, and transform their our clients turn data into insights, streamline operations, improve customer experience, and transform their
supervision Ability to navigate multiple systems and applications Ability to produce high quality outcomes in detail Experience in using email and Web-enabled applications RESPONSIBILITIES Answers questions to providers our clients turn data into insights, streamline operations, improve customer experience, and transform their supervision Ability to navigate multiple systems and applications Ability to produce high quality outcomes in detail Experience in using email and Web-enabled applications RESPONSIBILITIES Answers questions to providers
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the presented in writing Use automated software applications Evaluate information against a set of standards clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved coaching, mentoring & providing assistance and support when required. Subject Matter Expert for the purpose
JOB DESCRIPTION Responsible for supervisory support, escalation/complaint handling and delivering results will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should • People management skills • Ability to coordinate and liaison with clients, various support functions/departments and behavioral management of reportees JOB DESCRIPTION Responsible for supervisory support, escalation/complaint will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring our clients turn data into insights, streamline operations, improve customer experience, and transform their achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call our clients turn data into insights, streamline operations, improve customer experience, and transform their
facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
Compliance Responsible for taking the Lead in supporting BBBEE Transformation with the execution of all submission to the DTIC (Quarterly and Annual) Support the quarterly site visits from the DTIC Collaborate with the EE Manager to ensure timely submission (annual) Support action from the quarterly EE Committe consultation and training across the business Support development and implementation of transformation process Help develop EE reporting and monitoring tool Support project management of transformation initiatives/projects
Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook our clients turn data into insights, streamline operations, improve customer experience, and transform their Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook our clients turn data into insights, streamline operations, improve customer experience, and transform their