Education Requirements: Passed Grade 12 and any HR/IR related studies Knowledge of MS office, in particular MS all about. Should have at least 3 years of ER management experience Behavioural Competencies required: activities Confidentiality in all matters relating to Employee Relations ABOUT US EXL is the indispensable partner Education Requirements: Passed Grade 12 and any HR/IR related studies Knowledge of MS office, in particular MS all about. Should have at least 3 years of ER management experience Behavioural Competencies required:
Education Requirements: Passed Grade 12 and any HR/IR related studies Knowledge of MS office, in particular MS all about. Should have at least 3 years of ER management experience Behavioural Competencies required: activities Confidentiality in all matters relating to Employee Relations ABOUT US EXL is the indispensable partner Education Requirements: Passed Grade 12 and any HR/IR related studies Knowledge of MS office, in particular MS all about. Should have at least 3 years of ER management experience Behavioural Competencies required:
Answers questions to providers related to Benefit Plans, Claims and related topics To communicate effectively Ability to work and collaborate effectively with internal customer Preferred knowledge of medical terminology Answers questions to providers related to Benefit Plans, Claims and related topics To communicate effectively Answers questions to providers related to Benefit Plans, Claims and related topics To communicate effectively Ability to work and collaborate effectively with internal customer Preferred knowledge of medical terminology
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the assistance, when needed. Ensure compliance with internal policies and procedures, external regulations Establish, organize and/or maintain files Primary Internal Interactions AM for the purpose of reporting performance clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved
will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with initiatives • Absence and timekeeping and behavioral management of reportees JOB DESCRIPTION Responsible for will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring Matriculation Work Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Matriculation Work Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales
grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) Support action RESPONSIBILITIES BBBEE Ensuring Legislative and internal compliance with BBBEE Act and Codes, including compilation of responses to draft legislations relating to transformation Ensure audit and verification Draft BBBEE Transformation Policy and implement internally through consultation and training across the transformation strategy and communication for all related projects Improve BEE transformation scorecard to
QUALIFICATIONS Education Requirements Grade 12/Matric Work Experience Requirements Candidate should have a minimum of 12 months of work experience in a BPO environment preferably in an Insurance process/ account ABOUT US EXL is the indispensable partner for leading businesses in data-led industries
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the assistance, when needed. Ensure compliance with internal policies and procedures, external regulations Establish, organize and/or maintain files Primary Internal Interactions AM for the purpose of reporting performance clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved
will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with initiatives • Absence and timekeeping and behavioral management of reportees JOB DESCRIPTION Responsible for will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with