handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality appreciation of critical parameters • Knowledge of MS Office - Excel, PowerPoint, Word • Good communication in EXL • Minimum appraisal rating of at least one 4 rating within the past 12 months • Candidates should handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to
handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality appreciation of critical parameters • Knowledge of MS Office - Excel, PowerPoint, Word • Good communication in EXL • Minimum appraisal rating of at least one 4 rating within the past 12 months • Candidates should handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to
- Required Strong ability to communicate at all levels with clarity and precision, both written and verbal Minimum of Matriculation Work Experience Requirements: 4-6 years of Internation Call Centre / BPO experience - Required Strong ability to communicate at all levels with clarity and precision, both written and verbal Minimum of Matriculation Work Experience Requirements: 4-6 years of Internation Call Centre / BPO experience
- Required Strong ability to communicate at all levels with clarity and precision, both written and verbal Minimum of Matriculation Work Experience Requirements: 4-6 years of Internation Call Centre / BPO experience - Required Strong ability to communicate at all levels with clarity and precision, both written and verbal Minimum of Matriculation Work Experience Requirements: 4-6 years of Internation Call Centre / BPO experience
projects Improve BEE transformation scorecard to Level 4 minimum Build strategic relationships with relevant projects Improve BEE transformation scorecard to Level 4 minimum Build strategic relationships with relevant
projects Improve BEE transformation scorecard to Level 4 minimum Build strategic relationships with relevant projects Improve BEE transformation scorecard to Level 4 minimum Build strategic relationships with relevant
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include Computer navigation skills Should be familiar with MS Office Possesses necessary knowledge of business concepts achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include Computer navigation skills Should be familiar with MS Office Possesses necessary knowledge of business concepts
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include Computer navigation skills Should be familiar with MS Office Possesses necessary knowledge of business concepts achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include Computer navigation skills Should be familiar with MS Office Possesses necessary knowledge of business concepts
internal stakeholders and clients on a Program-level Monthly Ops interaction for metric calibration Template internal stakeholders and clients on a Program-level Monthly Ops interaction for metric calibration Template
internal stakeholders and clients on a Program-level Monthly Ops interaction for metric calibration Template internal stakeholders and clients on a Program-level Monthly Ops interaction for metric calibration Template