Research Town Planner Jobs in Western Cape
Exl
Assistant Manager - Planner/scheduler
Exl
Cape Town Region
QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1 year of Scheduling experience using any of the following tools - eWFM (ASPECT), Genesys or any other WFM platform. QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1
share this job on whatsappCape Town
ExlCape Town Region
QUALIFICATIONS Professional expierence of Dynamics 365 for Sales, Customer Service, Marketing, Portals Professional expierence in customizing Dynamics 365 Experience within Power Platform (Power Apps, Canvas and Model Driven Apps, Power Automate, Power BI) Experience with CSS, JavaScript, and a good
Assistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Essential Functions Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity Improvement and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures, external regulations and informat
Assistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Performance parameters Acquiring expertise on different document type (ID/DL/Passport/Visaetc.) for more than 200 countries To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level
Excellence Manager Cape Town
ExlCape Town Region
QUALIFICATIONS Graduate / Post-graduate in any stream Quality Certification Green Belt certification / Quality tools knowledge (preferred) Candidate should have a minimum of 4 years of work experience in a BPO environment preferably in a Back-end process/ account Candidate should have managed a team
Assistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Essential Functions Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity Improvement and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures, external regulations and informat
Executive Insurance Cape Town
ExlCape Town Region
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
Assistant Manager Cape Town
ExlCape Town Region
RESPONSIBILITIES Basic Function Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing coaching and feedback to team members to enable them to improve their performance Provide inputs on process and system to the team Meeting t
Senior Executive Cape Town
ExlCape Town Region
JOB DESCRIPTION Essential Functions Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant process improvement projects. Train / mentor personnel from other functions on quality
Data Engineer Cape Town
ExlCape Town Region
JOB DESCRIPTION Key Responsibilities: • Prepares, transforms, models data and resolves conflicting sources of data and anomalies • Supports the delivery of BI and analytical products to business users via participating in Agile development pod activities including Agile ceremonies • Implement
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