real-time while tracking, documenting and communicating agent activity on multiple lines of businesses • Adjusts real-time while tracking, documenting and communicating agent activity on multiple lines of businesses • Adjusts
immediate changes Staff the appropriate number of agents at the proper time based on recent/historical capacity immediate changes Staff the appropriate number of agents at the proper time based on recent/historical capacity
immediate changes Staff the appropriate number of agents at the proper time based on recent/historical capacity immediate changes Staff the appropriate number of agents at the proper time based on recent/historical capacity
real-time while tracking, documenting and communicating agent activity on multiple lines of businesses • Adjusts real-time while tracking, documenting and communicating agent activity on multiple lines of businesses • Adjusts
relevant work experience in leading a team of 15- 20 agents) QUALIFICATIONS Minimum 1 year in the current role/assignment relevant work experience in leading a team of 15- 20 agents) QUALIFICATIONS Minimum 1 year in the current role/assignment
relevant work experience in leading a team of 15- 20 agents) QUALIFICATIONS Minimum 1 year in the current role/assignment relevant work experience in leading a team of 15- 20 agents) QUALIFICATIONS Minimum 1 year in the current role/assignment