recommendations to enhance controls and efficiency Providing coaching and feedback to team members to enable enable them to improve their performance Provide inputs on process and system to the team Meeting the SLA process-related updates, coaching, mentoring & providing assistance and support when required Subject Matter recommendations to enhance controls and efficiency Providing coaching and feedback to team members to enable enable them to improve their performance Provide inputs on process and system to the team Meeting the SLA
recommendations to enhance controls and efficiency Providing coaching and feedback to team members to enable enable them to improve their performance Provide inputs on process and system to the team Meeting the SLA process-related updates, coaching, mentoring & providing assistance and support when required Subject Matter recommendations to enhance controls and efficiency Providing coaching and feedback to team members to enable enable them to improve their performance Provide inputs on process and system to the team Meeting the SLA
Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance accordingly based on the actual scenarios and provide overtime requirements/voluntary time off to ensure change and reallocation requests and initiatives Provides recommendations in case of understaffing/overstaffing Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance accordingly based on the actual scenarios and provide overtime requirements/voluntary time off to ensure
Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance accordingly based on the actual scenarios and provide overtime requirements/voluntary time off to ensure change and reallocation requests and initiatives Provides recommendations in case of understaffing/overstaffing Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance accordingly based on the actual scenarios and provide overtime requirements/voluntary time off to ensure
attrition action plans and check effectiveness Provide leadership to team of Managers, Asst. Managers attrition action plans and check effectiveness Provide leadership to team of Managers, Asst. Managers
attrition action plans and check effectiveness Provide leadership to team of Managers, Asst. Managers attrition action plans and check effectiveness Provide leadership to team of Managers, Asst. Managers
billing transactions, addressing inquiries, and providing technical support with professionalism and precision complex billing inquiries from policyholders. Provide policyholders with technical support on the client billing transactions, addressing inquiries, and providing technical support with professionalism and precision complex billing inquiries from policyholders. Provide policyholders with technical support on the client
billing transactions, addressing inquiries, and providing technical support with professionalism and precision complex billing inquiries from policyholders. Provide policyholders with technical support on the client billing transactions, addressing inquiries, and providing technical support with professionalism and precision complex billing inquiries from policyholders. Provide policyholders with technical support on the client
billing transactions, addressing inquiries, and providing technical support with professionalism and precision complex billing inquiries from policyholders. Provide policyholders with technical support on the client billing transactions, addressing inquiries, and providing technical support with professionalism and precision complex billing inquiries from policyholders. Provide policyholders with technical support on the client
billing transactions, addressing inquiries, and providing technical support with professionalism and precision complex billing inquiries from policyholders. Provide policyholders with technical support on the client billing transactions, addressing inquiries, and providing technical support with professionalism and precision complex billing inquiries from policyholders. Provide policyholders with technical support on the client