Sunday Times Drivers Jobs in Western Cape
Senior Executive - Real Time Analyst
Exl
Cape Town Region
manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance. Monitor number of agents at the proper time based on recent/historical capacity drivers Ensures that pre-planned activities scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Ensures deviations Optimizes the schedules and makes real-time adjustments on breaks and lunches based on the actual manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance. Monitor
share this job on whatsappSenior Executive Analyst Cape Town
ExlCape Town Region
manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance. Monitor number of agents at the proper time based on recent/historical capacity drivers Ensures that pre-planned activities scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Ensures deviations Optimizes the schedules and makes real-time adjustments on breaks and lunches based on the actual manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance. Monitor
Operations Manager
ExlCape Town Region
of the domain needs of the process and its key drivers. Reasonable level of business perspective regarding of the domain needs of the process and its key drivers. Reasonable level of business perspective regarding
Operations Manager Cape Town
ExlCape Town Region
of the domain needs of the process and its key drivers. Reasonable level of business perspective regarding of the domain needs of the process and its key drivers. Reasonable level of business perspective regarding
Senior Executive George
ExlEden
adherence to strategy • Monitors the inbound queue real-time while tracking, documenting and communicating agent scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing • must • Excellent skills in scheduling and real-time time management a must • Strong organizational skills effectively prioritize workload in a fast paced, real-time and frequently changing environment while remaining adherence to strategy • Monitors the inbound queue real-time while tracking, documenting and communicating agent
Senior Executive
ExlEden
adherence to strategy • Monitors the inbound queue real-time while tracking, documenting and communicating agent scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing • must • Excellent skills in scheduling and real-time time management a must • Strong organizational skills effectively prioritize workload in a fast paced, real-time and frequently changing environment while remaining adherence to strategy • Monitors the inbound queue real-time while tracking, documenting and communicating agent
Resilience Analyst
ExlCape Town Region
priorities workload, meet deadlines, and utilize time effectively. Strong interpersonal and communication the Risk Management function to ensure all risk drivers are updated and incorporated into the Resilience priorities workload, meet deadlines, and utilize time effectively. Strong interpersonal and communication the Risk Management function to ensure all risk drivers are updated and incorporated into the Resilience
Analyst Cape Town
ExlCape Town Region
priorities workload, meet deadlines, and utilize time effectively. Strong interpersonal and communication the Risk Management function to ensure all risk drivers are updated and incorporated into the Resilience priorities workload, meet deadlines, and utilize time effectively. Strong interpersonal and communication the Risk Management function to ensure all risk drivers are updated and incorporated into the Resilience
Executive Cape Town
ExlCape Town Region
communication are key aspects of this position, aiming for timely resolution of customer concerns. Additionally, effectively perform the job Makes decisions in a timely manner; shows good judgment about when to make and timely resolution of Customer concerns Any other essential function that may occur from time to time time as directed by the Supervisor JOB DESCRIPTION In this role, you'll be tasked with ensuring the achievement communication are key aspects of this position, aiming for timely resolution of customer concerns. Additionally,
Executives - Us Customer Service
ExlCape Town Region
communication are key aspects of this position, aiming for timely resolution of customer concerns. Additionally, effectively perform the job Makes decisions in a timely manner; shows good judgment about when to make and timely resolution of Customer concerns Any other essential function that may occur from time to time time as directed by the Supervisor JOB DESCRIPTION In this role, you'll be tasked with ensuring the achievement communication are key aspects of this position, aiming for timely resolution of customer concerns. Additionally,
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