In Service Training Retail Business Management Jobs in Cape Town
Us Customer Service Pipeline
Exl
Cape Town Region
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective listening abilities Effective organizational and time-management techniques Exhibit patience and a positive outlook
share this job on whatsappExecutives - Us Customer Service
ExlCape Town Region
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other excellence and maintaining high standards in claims management. QUALIFICATIONS English language proficiency with MS Office Possesses necessary knowledge of business concepts to effectively perform the job Makes
Senior Executive- Business Trainer
ExlCape Town Region
Reliability ( Preferably has previous experience in the training field or Nursing Academe JOB DESCRIPTION The primary Reliability ( Preferably has previous experience in the training field or Nursing Academe
Hr Business Partner Cape Town
ExlCape Town Region
ensure an inclusive environment, aligned to the business objectives for South Africa. Responsible for supporting cycle, including; talent development, performance management, leadership development, employee engagement interpersonal skills, keen business acumen, to deliver excellent HR services, building strong partnerships (but not essential) 3 years' experience as a HR business partner Healthcare Industry knowledge / experience' Understanding and knowledge of SA legislation to ensure business compliance. Understanding of local Labor law.
Lead Assistant Manager: Workforce Manager
ExlCape Town Region
leading businesses in data-led industries such as insurance, banking and financial services, healthcare healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology improve customer experience, and transform their business. Our partnerships with clients are built on a twenty years of experience in delivering business services, garnering stellar client references, and and analysts think we're some of the best in the business. Contact us to see how we can help you achieve
Assistant Manager
ExlCape Town Region
Functions Help the Training Manager oversee or coordinate the different training requirements for the skill sets Develop training materials, activities, and assessments. Facilitate training classes as needed the Training Manager gather, measure, and analyze data to gauge the effectiveness of the training program interviews and strengthen bench resources through the Training Apprenticeship Program Protects the confidentiality knowledge transfer Quality content development Training Quality Module Adherence Attendance Schedule Adherence
Assistant Manager
ExlCape Town Region
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a manner and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with
Assistant Manager
ExlCape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations leading businesses in data-led industries such as insurance, banking and financial services, healthcare healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology
Bbbee Manager
ExlCape Town Region
compliance to legislative requirements Align to the business strategy Government Grants Timely and accurate grants Employee Equity Work closely with the EE Manager to ensure timely submission (annual) Support action internally through consultation and training across the business Support development and implementation reporting and monitoring tool Support project management of transformation initiatives/projects Preferential Procurement to identify existing gaps and optimise services to be set aside for BEE Suppliers Report on current
Assistant Manager
ExlCape Town Region
leading businesses in data-led industries such as insurance, banking and financial services, healthcare healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology improve customer experience, and transform their business. Our partnerships with clients are built on a twenty years of experience in delivering business services, garnering stellar client references, and and analysts think we're some of the best in the business. Contact us to see how we can help you achieve
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