manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance. Monitor Staff the appropriate number of agents at the proper time based on recent/historical capacity drivers Ensures scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Ensures deviations Optimizes the schedules and makes real-time adjustments on breaks and lunches based on the actual manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance. Monitor
BPO large client relationship (800Seats) Working Hours Requirements: • Willingness to work in a 24 x 7 environment and must be comfortable to work between the hours 2PM-11PM Shift Onsite ABOUT US EXL is the indispensable BPO large client relationship (800Seats) Working Hours Requirements: • Willingness to work in a 24 x 7 environment and must be comfortable to work between the hours 2PM-11PM Shift Onsite ABOUT US EXL is the indispensable
BPO large client relationship (800Seats) Working Hours Requirements: • Willingness to work in a 24 x 7 environment and must be comfortable to work between the hours 2PM-11PM Shift Onsite ABOUT US EXL is the indispensable BPO large client relationship (800Seats) Working Hours Requirements: • Willingness to work in a 24 x 7 environment and must be comfortable to work between the hours 2PM-11PM Shift Onsite ABOUT US EXL is the indispensable
Strong attention to detail. Flexible on working hours. Will support graveyard shift. JOB DESCRIPTION The Strong attention to detail. Flexible on working hours. Will support graveyard shift.
Strong attention to detail. Flexible on working hours. Will support graveyard shift. JOB DESCRIPTION The Strong attention to detail. Flexible on working hours. Will support graveyard shift.
manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance. Monitor Staff the appropriate number of agents at the proper time based on recent/historical capacity drivers Ensures scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Ensures deviations Optimizes the schedules and makes real-time adjustments on breaks and lunches based on the actual manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance. Monitor
communication are key aspects of this position, aiming for timely resolution of customer concerns. Additionally, effectively perform the job Makes decisions in a timely manner; shows good judgment about when to make and timely resolution of Customer concerns Any other essential function that may occur from time to time time as directed by the Supervisor JOB DESCRIPTION In this role, you'll be tasked with ensuring the achievement communication are key aspects of this position, aiming for timely resolution of customer concerns. Additionally,
communication are key aspects of this position, aiming for timely resolution of customer concerns. Additionally, effectively perform the job Makes decisions in a timely manner; shows good judgment about when to make and timely resolution of Customer concerns Any other essential function that may occur from time to time time as directed by the Supervisor JOB DESCRIPTION In this role, you'll be tasked with ensuring the achievement communication are key aspects of this position, aiming for timely resolution of customer concerns. Additionally,
intra-day staffing and service level. § Provide timely, accurate reports on intra-day performance. § Monitor intra-day staffing and service level. § Provide timely, accurate reports on intra-day performance. § Monitor
intra-day staffing and service level. § Provide timely, accurate reports on intra-day performance. § Monitor intra-day staffing and service level. § Provide timely, accurate reports on intra-day performance. § Monitor