contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert
guidelines • Provide answer to Technical Queries and assist the team via the necessary tools • Participating providing event-based and frequency-based feedback • Assist Handling and Good at problem solving • Full time guidelines • Provide answer to Technical Queries and assist the team via the necessary tools • Participating providing event-based and frequency-based feedback • Assist Handling and Good at problem solving • Full time
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing motivatio
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
QUALIFICATIONS Education Requirements Grade 12/Matric Work Experience Requirements Candidate should have a minimum of 12 months of work experience in a BPO environment preferably in an Insurance process/ account ABOUT US EXL is the indispensable partner for leading businesses in data-led industries
printer setup and system connections • Lead and/or assist continuous improvement projects and team as needed security and compliance teams. • Guide external consultants on support cases & projects while ensuring printer setup and system connections • Lead and/or assist continuous improvement projects and team as needed security and compliance teams. • Guide external consultants on support cases & projects while ensuring
printer setup and system connections • Lead and/or assist continuous improvement projects and team as needed security and compliance teams. • Guide external consultants on support cases & projects while ensuring printer setup and system connections • Lead and/or assist continuous improvement projects and team as needed security and compliance teams. • Guide external consultants on support cases & projects while ensuring
contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert
guidelines • Provide answer to Technical Queries and assist the team via the necessary tools • Participating providing event-based and frequency-based feedback • Assist Handling and Good at problem solving • Full time guidelines • Provide answer to Technical Queries and assist the team via the necessary tools • Participating providing event-based and frequency-based feedback • Assist Handling and Good at problem solving • Full time
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing motivatio