contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert
per Service Level Agreement targets / timelines. Produce reports to gauge process performance and lead process guidelines • Provide answer to Technical Queries and assist the team via the necessary tools • Participating providing event-based and frequency-based feedback • Assist Handling and Good at problem solving • Full time per Service Level Agreement targets / timelines. Produce reports to gauge process performance and lead process guidelines • Provide answer to Technical Queries and assist the team via the necessary tools • Participating
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing motivatio
QUALIFICATIONS Education Requirements Grade 12/Matric Work Experience Requirements Candidate should have a minimum of 12 months of work experience in a BPO environment preferably in an Insurance process/ account ABOUT US EXL is the indispensable partner for leading businesses in data-led industries
contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert
per Service Level Agreement targets / timelines. Produce reports to gauge process performance and lead process guidelines • Provide answer to Technical Queries and assist the team via the necessary tools • Participating providing event-based and frequency-based feedback • Assist Handling and Good at problem solving • Full time per Service Level Agreement targets / timelines. Produce reports to gauge process performance and lead process guidelines • Provide answer to Technical Queries and assist the team via the necessary tools • Participating
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing motivatio
JOB DESCRIPTION The function of the SAVP Facilities includes day to day management of Facility Operations Such as - Housekeeping, F&B Service, Front office management, Guest House Management, Cost optimization, Team development & attrition management, Vendor development including IFM Service
navigate multiple systems and applications Ability to produce high quality outcomes in a highly productive environment navigate multiple systems and applications Ability to produce high quality outcomes in a highly productive environment
QUALIFICATIONS Education Requirements Grade 12/Matric Work Experience Requirements Candidate should have a minimum of 12 months of work experience in a BPO environment preferably in an Insurance process/ account ABOUT US EXL is the indispensable partner for leading businesses in data-led industries